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Privacy Policy

Our commitment to the protection and transparency of your personal data.

Last updated:

Data Protection Officer (DPO)

Soluto Regulatórios is committed to protecting the privacy and personal data of its clients, partners, and visitors. This Privacy Policy describes how we collect, use, store, and protect your information, in compliance with the Brazilian General Data Protection Law (LGPD, Law No. 13,709/2018) and other applicable legislation.

1. Data we collect

We collect the following types of personal data when you interact with us:

  • Full name
  • Email address
  • Phone number
  • Name of the company you represent
  • Content of messages sent through the contact form

2. How we use your data

The collected data is used for the following purposes:

  • Responding to your requests and contacting you
  • Providing information about our regulatory consulting services
  • Improving our services and user experience
  • Complying with legal and regulatory obligations

3. Data protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use encryption, firewalls, access controls, and other industry-recognized security technologies.

4. Data sharing

Your personal data may be shared only in the following situations:

  • With Grupo Soluto companies, to better serve you
  • When required by law or court order
  • With your express consent for specific purposes
  • With Google, when the headquarters map loads (see section 7)

5. Your rights

Under the LGPD, you have the following rights regarding your personal data:

  • Confirmation and access to the data we hold about you
  • Correction of incomplete, inaccurate, or outdated data
  • Deletion of data processed with your consent
  • Data portability to another provider
  • Revocation of consent at any time

6. Cookies and similar technologies

We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

7. Headquarters map (Google Maps)

The site footer shows a map of our headquarters, provided by Google Maps. The map loads only when the footer comes close to the screen; before that, no request is made to Google. When it loads, your browser connects directly to Google’s servers, which receive technical data such as your IP address and browser information. No data from the contact form is sent to Google. Google handles this data as an independent controller, under its own Privacy Policy, and may process it on servers outside the country where you live. The “Get directions” link opens Google Maps in another tab. Read Google’s rules:

8. Changes to this policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with the update date. We recommend that you review this policy regularly.

9. Contact

To exercise your rights or clarify questions about this Privacy Policy, please contact us:

Email: comercial@gruposoluto.com.br

Phone: +55 19 3826-6800

Address: Rua Arnaldo Roque Brisque, 174, Vista Alegre, Vinhedo/SP, 13285-328

Data Protection Officer (DPO)